新型冠状病毒肺炎疫情对装备制造行业的影响与对策
Impact of COVID-19 pneumonia on equipment
manufacturing industry and countermeasures
manufacturing industry and countermeasures
这一场席卷全国、蔓延世界的肺炎疫情，对我国的许多行业都产生了明显的影响，有些行业的影响还相当直接、相当剧烈，比如：旅游、餐饮等服务业。装
备制造企业，自然也无法置身度外，必然受到这一场大疫情的负面影响。
The impact and countermeasures of the COVID-19
pneumonia epidemic on the equipment manufacturing industry pneumonia an epidemic that has swept the country and spread the world has had a significant
impact on many industries in China and the impact of some industries is quite
direct and severe, such as Tourism, catering and other services. Equipment
manufacturing companies, of course, cannot stay out of the bounds, and will
inevitably be negatively affected by this epidemic.
pneumonia epidemic on the equipment manufacturing industry pneumonia an epidemic that has swept the country and spread the world has had a significant
impact on many industries in China and the impact of some industries is quite
direct and severe, such as Tourism, catering and other services. Equipment
manufacturing companies, of course, cannot stay out of the bounds, and will
inevitably be negatively affected by this epidemic.
一、疫情对装备制造企业的不利影响
这种影响将从多个方面表现出来，主要有：
第一，
生产无法正常复工，影响生成进度。对于绝大部分装备制造企业来说，
生成活动都是集中在企业的生产基地完成的。这一场传染性很强的疫情，让大量人员集中进行生产活动变得风险很大、不宜实施。正常的生产进度，很容易受到影响。
生产无法正常复工，影响生成进度。对于绝大部分装备制造企业来说，
生成活动都是集中在企业的生产基地完成的。这一场传染性很强的疫情，让大量人员集中进行生产活动变得风险很大、不宜实施。正常的生产进度，很容易受到影响。
I. The
adverse effects of the epidemic on equipment manufacturing enterprises
adverse effects of the epidemic on equipment manufacturing enterprises
This impact will manifest itself in many ways, including:
First, production cannot resume normally, which affects the
production schedule. For most equipment manufacturing enterprises, the
generation activities are completed in the company's production base. This
highly contagious epidemic made a large number of people to concentrate their
production activities very risky and inappropriate to implement. The normal
production schedule is easily affected.
production schedule. For most equipment manufacturing enterprises, the
generation activities are completed in the company's production base. This
highly contagious epidemic made a large number of people to concentrate their
production activities very risky and inappropriate to implement. The normal
production schedule is easily affected.
第二，
产品无法按原计划交付，影响客户收到和使用产品。产品无法按原计划生产，向客户的交货自然也将受到影响。虽然客户能够理解，但毕竟会影响客户的生产、经营活动。
产品无法按原计划交付，影响客户收到和使用产品。产品无法按原计划生产，向客户的交货自然也将受到影响。虽然客户能够理解，但毕竟会影响客户的生产、经营活动。
Second, the product cannot be
delivered as originally planned, affecting customers' receipt and use of the
product. Products cannot be produced as originally planned, and delivery to
customers will naturally be affected. Although the customer can understand it,
after all, it will affect the customer's the production and business activities.
delivered as originally planned, affecting customers' receipt and use of the
product. Products cannot be produced as originally planned, and delivery to
customers will naturally be affected. Although the customer can understand it,
after all, it will affect the customer's the production and business activities.
第三，
售后服务与支持无法按时、及时开展，影响客户的经营活动。装备行业的产品，大多需要可靠的售后服务。疫情影响售后服务人员的复工与现场维护活动的开展，一旦客户在使用中的设备出现故障，售后服务人员无法如常地排除故障，就会影响客户企业生产活动的正常开展。比如，生产抗“疫”物资（口罩、防护服等）的生产设备如果此时出现故障，维修人员因为疫情的影响又无法及时排除故障的话，不但会影响该企业的生产，还会进一步影响“疫”物资的及时供应。
售后服务与支持无法按时、及时开展，影响客户的经营活动。装备行业的产品，大多需要可靠的售后服务。疫情影响售后服务人员的复工与现场维护活动的开展，一旦客户在使用中的设备出现故障，售后服务人员无法如常地排除故障，就会影响客户企业生产活动的正常开展。比如，生产抗“疫”物资（口罩、防护服等）的生产设备如果此时出现故障，维修人员因为疫情的影响又无法及时排除故障的话，不但会影响该企业的生产，还会进一步影响“疫”物资的及时供应。
Third, after-sales service and support cannot be carried
out on time and in time, which affects customers' business activities. Most
products in the equipment industry require reliable after-sales service. The epidemic situation affects the resumption of after-sales service personnel and
the development of on-site maintenance activities. Once the customer's
equipment in use fails, the after-sales service personnel cannot troubleshoot
the failure as usual, which will affect the normal development of the
customer's production activities. For example, if the production equipment that
produces anti-epidemic materials (masks, protective clothing, etc.) fails at
this time and maintenance personnel cannot timely troubleshoot due to the
impact of the epidemic, it will not only affect the production of the enterprise,
but also further affect the " Timely supply of the disease.
out on time and in time, which affects customers' business activities. Most
products in the equipment industry require reliable after-sales service. The epidemic situation affects the resumption of after-sales service personnel and
the development of on-site maintenance activities. Once the customer's
equipment in use fails, the after-sales service personnel cannot troubleshoot
the failure as usual, which will affect the normal development of the
customer's production activities. For example, if the production equipment that
produces anti-epidemic materials (masks, protective clothing, etc.) fails at
this time and maintenance personnel cannot timely troubleshoot due to the
impact of the epidemic, it will not only affect the production of the enterprise,
but also further affect the " Timely supply of the disease.
第四，
营销与销售活动无法开展，影响企业的订单和后续的经营活动。受疫情的影响，装备制造企业的营销与销售人员无法正常地复工、开展营销工作，产品销售、新的订单就会受到影响。等疫情结束、生产员工完全复工以后，订单的缺乏，会进一步影响企业的生产。特别是，许多装备制造企业的客户是来自全球各地，其他国家的同行竞争企业可能利用中国企业受疫情的影响，抢走中国企业的订单。
营销与销售活动无法开展，影响企业的订单和后续的经营活动。受疫情的影响，装备制造企业的营销与销售人员无法正常地复工、开展营销工作，产品销售、新的订单就会受到影响。等疫情结束、生产员工完全复工以后，订单的缺乏，会进一步影响企业的生产。特别是，许多装备制造企业的客户是来自全球各地，其他国家的同行竞争企业可能利用中国企业受疫情的影响，抢走中国企业的订单。
Fourth, marketing and sales activities cannot be carried
out, affecting the company's orders and subsequent business activities.
Affected by the epidemic situation, the marketing and sales personnel of
equipment manufacturing enterprises cannot resume work normally and carry out
marketing work, and product sales and new orders will be affected. After the
epidemic is over and production workers are fully resumed, the lack of orders
will further affect the production of enterprises. In particular, many
equipment manufacturing companies have customers from all over the world. Peer
competitors in other countries may use Chinese companies to be affected by the
epidemic and steal orders from Chinese companies.
out, affecting the company's orders and subsequent business activities.
Affected by the epidemic situation, the marketing and sales personnel of
equipment manufacturing enterprises cannot resume work normally and carry out
marketing work, and product sales and new orders will be affected. After the
epidemic is over and production workers are fully resumed, the lack of orders
will further affect the production of enterprises. In particular, many
equipment manufacturing companies have customers from all over the world. Peer
competitors in other countries may use Chinese companies to be affected by the
epidemic and steal orders from Chinese companies.
二、短期和长期的应对策略
面对疫情带来不利影响和挑战，装备制造企业应该从短期、长期两个角度来加以应对：
短期对策：全面采用基于互联网技术的远程办公、工作协同、业务管控的平
台，对企业办公和工作协同进行全方位升级。
Short-term and long-term coping strategies
Facing the adverse impacts and challenges
brought by the epidemic situation, equipment manufacturing enterprises should
respond from two perspectives: short-term and long-term: short-term
countermeasures: the full use of Internet-based remote office, work
collaboration, and business management and control platforms for business and
work Collaborate for comprehensive upgrades.
brought by the epidemic situation, equipment manufacturing enterprises should
respond from two perspectives: short-term and long-term: short-term
countermeasures: the full use of Internet-based remote office, work
collaboration, and business management and control platforms for business and
work Collaborate for comprehensive upgrades.
我国的许多装备制造企业在这方面有很大的提升空间，特别是与全球性的公司相比。
我国装备制造行业的许多企业，都还是单一中心的企业，双中心的不多，多中心的更少。这种单一中心为主的结构，使得企业采用远程办公、多地协同的工具和机制的动力不足。在目前这样的大疫情下，员工无法集中起来，许多工作就难以开展。
虽然这样的疫情多年才遇一次，而且我们坚信不会太久就会被有效地控制。但是，在装备制造企业日益走向全球以后，在全世界范围内，各种自然灾害、疫情、重大事故、动乱、局部战争等，综合起来，就不是偶发事件了。
虽然这样的疫情多年才遇一次，而且我们坚信不会太久就会被有效地控制。但是，在装备制造企业日益走向全球以后，在全世界范围内，各种自然灾害、疫情、重大事故、动乱、局部战争等，综合起来，就不是偶发事件了。
Many equipment manufacturing companies in
China have a lot of room for improvement in this regard, especially compared
with global companies.
China have a lot of room for improvement in this regard, especially compared
with global companies.
Many enterprises in China's equipment
manufacturing industry are still single-centered enterprises. There are not
many dual-centered enterprises and many multi-centered enterprises. This
single-centered structure makes enterprises lack the motivation to adopt remote
working and multi-site collaboration tools and mechanisms. In the current
epidemic, employees cannot concentrate and many tasks are difficult to carry
out. Although such an epidemic has only happened once in many years, and we
firmly believe that it will not be long before it will be effectively
controlled. However, after the equipment manufacturing enterprises are
increasingly going global, various natural disasters, epidemics, major
accidents, turbulence, and local wars are not incidental.
manufacturing industry are still single-centered enterprises. There are not
many dual-centered enterprises and many multi-centered enterprises. This
single-centered structure makes enterprises lack the motivation to adopt remote
working and multi-site collaboration tools and mechanisms. In the current
epidemic, employees cannot concentrate and many tasks are difficult to carry
out. Although such an epidemic has only happened once in many years, and we
firmly believe that it will not be long before it will be effectively
controlled. However, after the equipment manufacturing enterprises are
increasingly going global, various natural disasters, epidemics, major
accidents, turbulence, and local wars are not incidental.
因此，我国的装备制造企业在这一次大疫情的影响下，应该全方位地升级企业的办公、协同和业务管控系统，使得员工的工作尽可能地不受制于空间和时间，
尽可能做到随时随地都能工作；只要有互联网，就能多地、远程地进行沟通和协同。
尽可能做到随时随地都能工作；只要有互联网，就能多地、远程地进行沟通和协同。
进一步地，企业升级的这种系统，最好不使用完全个性化开发的系统，而是比较通用的系统。这样的话，不但能进行企业内部的沟通和协调，而且能与客户、供应商、渠道商等商业伙伴的相应系统进行授权条件下的联结，解决企业的销售、服务、供应、物流等一系列外部的沟通和协同。
Therefore, under the influence of this the epidemic, China's equipment manufacturing enterprises should comprehensively
upgrade their office, collaboration, and business management and control systems,
so that employees' work is not restricted by space and time as much as
possible, Work anywhere; as long as you have the Internet, you can communicate
and collaborate multiple and remotely.
upgrade their office, collaboration, and business management and control systems,
so that employees' work is not restricted by space and time as much as
possible, Work anywhere; as long as you have the Internet, you can communicate
and collaborate multiple and remotely.
Further, such a system upgraded by an
enterprise is better not to use a completely personalized development system,
but a more general system. In this way, not only can the company communicate
and coordinate internally, but also it can connect with the corresponding
systems of customers, suppliers, channel providers, and other business partners
under authorized conditions, and solve a series of external sales, service,
supply, logistics and other external issues. Communication and collaboration.
enterprise is better not to use a completely personalized development system,
but a more general system. In this way, not only can the company communicate
and coordinate internally, but also it can connect with the corresponding
systems of customers, suppliers, channel providers, and other business partners
under authorized conditions, and solve a series of external sales, service,
supply, logistics and other external issues. Communication and collaboration.
再者，这样的系统，将来还能增加员工的工作在时间、空间等方面的自由度，
提高员工的满意度和工作效率。长期对策：大力发展和运用工业互联网技术，打造资源优化平台和资源配置平台，加快装备制造企业的数字化、智能化转型。
提高员工的满意度和工作效率。长期对策：大力发展和运用工业互联网技术，打造资源优化平台和资源配置平台，加快装备制造企业的数字化、智能化转型。
In addition, such a system can increase the
freedom of employees in terms of time and space, and increase employee
satisfaction and work efficiency in the future. Long-term countermeasures:
vigorously develop and apply industrial Internet technologies, create a resource
optimization platforms and resource allocation platforms, and accelerate the
digital and intelligent transformation of equipment manufacturing enterprises.
freedom of employees in terms of time and space, and increase employee
satisfaction and work efficiency in the future. Long-term countermeasures:
vigorously develop and apply industrial Internet technologies, create a resource
optimization platforms and resource allocation platforms, and accelerate the
digital and intelligent transformation of equipment manufacturing enterprises.
升级办公与协同系统，能解决非生产一线员工的异地办公、及时协同问题，
也能一定程度上解决与商业伙伴的沟通和交流问题，但仍不能解决企业内部多部门、多部分之间的业务协同和资源优化配置，更无法解决装备制造企业与其商业伙伴之间的深度业务协同问题。
也能一定程度上解决与商业伙伴的沟通和交流问题，但仍不能解决企业内部多部门、多部分之间的业务协同和资源优化配置，更无法解决装备制造企业与其商业伙伴之间的深度业务协同问题。
为了比较全面地解决这些问题，工业互联网提供了一条康庄大道！
Upgrading the office and collaboration the system can solve the problem of off-site office and timely collaboration of
non-production front-line employees, and can also solve the problem of
communication and exchange with business partners to a certain extent.
Coordination and optimized resource allocation cannot solve the problem of deep
business collaboration between equipment manufacturing companies and their
business partners.
non-production front-line employees, and can also solve the problem of
communication and exchange with business partners to a certain extent.
Coordination and optimized resource allocation cannot solve the problem of deep
business collaboration between equipment manufacturing companies and their
business partners.
In order to solve these problems more
comprehensively, the Industrial Internet provides a road to health!
comprehensively, the Industrial Internet provides a road to health!
借助和采用工业互联网的技术，通过对装备制造企业的数字化、智能化改造，
能极大地改进企业内部各部门、部分之间协同的柔性和灵活性，也能大幅度地提升装备制造企业与商业伙伴（特别是客户、供应商）之间的业务协同、支持和配合。
能极大地改进企业内部各部门、部分之间协同的柔性和灵活性，也能大幅度地提升装备制造企业与商业伙伴（特别是客户、供应商）之间的业务协同、支持和配合。
By using and adopting the technology of the
Industrial Internet, through the digital and intelligent transformation of
equipment manufacturing enterprises, it can greatly improve the flexibility and the flexibility of collaboration between various departments and parts within the
enterprise, and can greatly improve equipment manufacturing enterprises and Business collaboration, support and coordination between partners
(especially customers, suppliers).
Industrial Internet, through the digital and intelligent transformation of
equipment manufacturing enterprises, it can greatly improve the flexibility and the flexibility of collaboration between various departments and parts within the
enterprise, and can greatly improve equipment manufacturing enterprises and Business collaboration, support and coordination between partners
(especially customers, suppliers).
第一，在装备制造企业内部，运用工业互联网技术能打造资源优化平台。在
该平台上，能在设备资产的管理和运营方面，利用大数据、人工智能等技术及行
业经验对设备运行状态与性能状况进行智能分析，为生产与决策提供相应的智能
化服务。这样，企业内部的生产、经营活动，能极大地摆脱对员工等资源的时间、
空间的依赖。
First, within equipment manufacturing
enterprises, the use of industrial Internet technology can create a resource
optimization platform. On this platform, in the management and operation of
equipment assets, big data, artificial intelligence, and other technologies and
industry experience can be used to intelligently analyze the operating status
and performance of equipment, and provide corresponding intelligent services
for production and decision-making. In this way, the production and management
activities within the enterprise can greatly get rid of the time and space
dependence on resources such as employees.
enterprises, the use of industrial Internet technology can create a resource
optimization platform. On this platform, in the management and operation of
equipment assets, big data, artificial intelligence, and other technologies and
industry experience can be used to intelligently analyze the operating status
and performance of equipment, and provide corresponding intelligent services
for production and decision-making. In this way, the production and management
activities within the enterprise can greatly get rid of the time and space
dependence on resources such as employees.
同时，这种系统的后台都在云端，因此，也不会对所部署的物理位置产生依赖，具有极大的可靠性、灵活性。在这方面，GE Predix、ABB Ability、西门子 MindSphere、施耐德电气EcoStruxure 等领先的跨国公司已经有了领先的实践；国内的精英企业，三一集团根数互联、徐工集团 Xrea、研华科技 WISE-PaaS、汇川技术工业互联平台，也开始为众多装备制造企业树立榜样！
At the same time, the background of this system is in the cloud, so it will not depend on the physical location
deployed, and has great reliability and flexibility. In this regard, leading
multinational companies such as GE Predix, ABB Ability, Siemens MindSphere, and
Schneider Electric EcoStruxure already have leading practices; domestic elite
companies, Sany Group Interconnect, XCMG Group Xara, Advantech WISE-PaaS,
Huichuan Technology Industrial Interconnection Platform has also started to set
an example of many equipment manufacturing enterprises!
deployed, and has great reliability and flexibility. In this regard, leading
multinational companies such as GE Predix, ABB Ability, Siemens MindSphere, and
Schneider Electric EcoStruxure already have leading practices; domestic elite
companies, Sany Group Interconnect, XCMG Group Xara, Advantech WISE-PaaS,
Huichuan Technology Industrial Interconnection Platform has also started to set
an example of many equipment manufacturing enterprises!
第二，在装备制造企业与商业伙伴企业之间的深度联结方面，运用工业互联
网技术能打造资源配置平台。该平台主要体现在要素资源的组织与调度方面，优化企业的资源管理、业务流程、生产过程、供应链管理等环节，实现装备制造企
业与外部用户需求、创新资源以及生产能力的对接，有效促进产能优化以及区域协同。
资源配置平台代表企业及平台有：海尔 COSMOPlat、智能云科 iSESOL、美的MeiCloud、航天云网 INDICES 等。
Second, in terms of the deep connection
between equipment manufacturing companies and business partner companies, the
use of Industrial Internet technology can create a resource allocation
platform. The platform is mainly reflected in the organization and scheduling
of factor resources, optimizing the enterprise's resource management, business
processes, production processes, supply chain management and other links, to
achieve the docking of equipment manufacturing enterprises with external user
needs, innovative resources, and production capacity, effectively promoting
Capacity optimization and regional coordination.
between equipment manufacturing companies and business partner companies, the
use of Industrial Internet technology can create a resource allocation
platform. The platform is mainly reflected in the organization and scheduling
of factor resources, optimizing the enterprise's resource management, business
processes, production processes, supply chain management and other links, to
achieve the docking of equipment manufacturing enterprises with external user
needs, innovative resources, and production capacity, effectively promoting
Capacity optimization and regional coordination.
The resource allocation platform represents
enterprises and platforms: Haier COSMOPlat, Intelligent Cloud Science iSESOL,
Midea MeiCloud, Aerospace Cloud Network INDICES, etc.
enterprises and platforms: Haier COSMOPlat, Intelligent Cloud Science iSESOL,
Midea MeiCloud, Aerospace Cloud Network INDICES, etc.
基于工业互联网技术建立这样的系统以后，我国的装备制造企业就能基本上实现数字化、智能化转型！
转型以后，企业的生产、经营活动能极大地降低对单个员工的依赖，更不用说对其工作时间、地点的依赖；也能显著地深化装备制造企业与其商业伙伴之间的业务联结性、协同性，彼此之间的合作不会轻易受到局部疫情、事故的影响，
彼此之间的业务能进行灵活的调节，更不会因为某些员工受制于时间、空间，而影响彼此的协作。
转型以后，企业的生产、经营活动能极大地降低对单个员工的依赖，更不用说对其工作时间、地点的依赖；也能显著地深化装备制造企业与其商业伙伴之间的业务联结性、协同性，彼此之间的合作不会轻易受到局部疫情、事故的影响，
彼此之间的业务能进行灵活的调节，更不会因为某些员工受制于时间、空间，而影响彼此的协作。
After establishing such a system based on
Industrial Internet technology, China's equipment manufacturing enterprises can
basically, realize digital and intelligent transformation! After the
transformation, the company's production, and operation activities can greatly
reduce its dependence on individual employees, let alone its working hours and
locations; it can also significantly deepen business connectivity and
collaboration between equipment manufacturing companies and their business
partners The cooperation between each other will not be easily affected by
local epidemics and accidents, and the business between each other can be
flexibly adjusted, and some employees will not be affected by time and space,
which will affect their cooperation.
Industrial Internet technology, China's equipment manufacturing enterprises can
basically, realize digital and intelligent transformation! After the
transformation, the company's production, and operation activities can greatly
reduce its dependence on individual employees, let alone its working hours and
locations; it can also significantly deepen business connectivity and
collaboration between equipment manufacturing companies and their business
partners The cooperation between each other will not be easily affected by
local epidemics and accidents, and the business between each other can be
flexibly adjusted, and some employees will not be affected by time and space,
which will affect their cooperation.
综上，这一场肺炎疫情对许多行业的企业都将产生明显的影响，装备制造企业也无法幸免。相关的企业，既不要认为这是极其偶然的事件而不思进去，也不要过于悲观而觉得无从应对。我们建议这些企业在认真思考以后，采取如下的策略：短期，全面采用基于互联网技术的远程办公、工作协同、业务管控的工具，
对企业办公和工作协同进行全方位升级；长期，大力发展和运用工业互联网技术，
打造资源优化平台和资源配置平台，加快装备制造企业的数字化、智能化转型。
对企业办公和工作协同进行全方位升级；长期，大力发展和运用工业互联网技术，
打造资源优化平台和资源配置平台，加快装备制造企业的数字化、智能化转型。
这样，我国的装备制造企业在全球化经营以后，也能从容地应对各种突发事
In summary, this outbreak of pneumonia will
have a significant impact on companies in many industries, and equipment
manufacturing companies will not be spared. Related companies should neither
consider this as an extremely accidental event without thinking about it, nor
be too pessimistic and feel unable to cope. We suggest that after serious
thinking, these companies adopt the following strategies: short-term,
full-scale use of Internet-based remote office, work collaboration, and
business management and control tools to comprehensively upgrade corporate
office and work collaboration; long-term, vigorous development and application
Industrial Internet technology, to create a resource optimization platform and
resource allocation platform, and accelerate the digital and intelligent
transformation of equipment manufacturing enterprises.
have a significant impact on companies in many industries, and equipment
manufacturing companies will not be spared. Related companies should neither
consider this as an extremely accidental event without thinking about it, nor
be too pessimistic and feel unable to cope. We suggest that after serious
thinking, these companies adopt the following strategies: short-term,
full-scale use of Internet-based remote office, work collaboration, and
business management and control tools to comprehensively upgrade corporate
office and work collaboration; long-term, vigorous development and application
Industrial Internet technology, to create a resource optimization platform and
resource allocation platform, and accelerate the digital and intelligent
transformation of equipment manufacturing enterprises.
In this way, after the global operation of China's
equipment manufacturing enterprises, they can calmly respond to various
emergencies
equipment manufacturing enterprises, they can calmly respond to various
emergencies
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